Questions & Answers for Cheap Hawaii Car Rental
current car models * automatic transmissions * air conditioning * unlimited miles * excellent customer service
Occasionally, our reservations specialists get overloaded with Reservation Requests. When this happens, we generally post a note to that effect on the website. If days have passed and you’ve not received your guaranteed reservation in your In-Box, please check your Junk Mailbox, as your spam filters may have sent your reservation there.
Sometimes plans change. You can easily change or cancel any part, or all, of your reservation on our website at "Change/Cancel". There’s never a charge to change or cancel with us. It is not necessary to cancel your no-obligation reservation, although other rental customers will appreciate having your rental car freed for their use.
Renting cars-- that’s our total focus. You won’t find flights, motels, condos, tours, or other Hawaiian rental options on our site.
Cheap Hawaii Car Rental is a booking agent that offers pre-negotiated, wholesale rates with national car rental agencies-- and we pass the contracted savings on to you.
Our reservations specialists take the information you provide on your Get A Quote form, personally research the best and lowest priced car rental for your needs, and submit it to the selected national car company who then sends you a guaranteed, no-obligation reservation.
We place no restrictions, nor do we offer any other special rates (Kama'aina, AAA, AARP), on who may take advantage of our wholesale rates. Everyone, equally, saves money when they rent with us.
The vehicles available to our customers are the same as those available to other renters.
Our superior pre-negotiated rates take priority over the terms seen on the major car rental company websites.
Because our rates are extremely low, we have contractual obligations with our major car companies to not advertise their names.
Drivers must be at least 21 yrs old to rent and/or drive a vehicle from any of our major car companies.
Young driver rates apply for all drivers over 21 and under 25 yrs of age with our car companies.
Our negotiated young driver fee is a discounted fee of $10 per day-- not the $27 per day fee that is commonly seen on other websites.
None of our car companies have a maximum rental age, nor is there any fee for older drivers.
We are fortunate that we can typically offer free additional drivers. Our form will ask if you have added drivers and our reservations specialist will take those drivers into account when choosing the best priced rental for you. When you’re at the pickup counter, extra drivers will be added to your reservation. With proof of a common address, life partners are considered spouses.
The major rental car companies we work with rent only current models. The cars are typically replaced each year, generally in the first 2 or 3 months of the present year. Vehicles are no older than 1.5 years. Regardless of where your reservation originates, the car you rent is the same as those rented directly from each rental company.
1. Remember to print and carry your reservation with Confirmation Number.
2. Have your credit or debit card with you.
3. All drivers must be present and carrying their current driving licenses.
4. When traveling to Hawaii from a foreign country, be prepared to present your round trip airline ticket at the rental counter.
Additional Payment Information: All reservations are guaranteed without making a prepayment.
We’ll ask for no personal payment information when you reserve a car through our website.
If you have any questions about payment, once you’ve received your reservation, you can find specific information on the website of the major car company you’ll be renting through.
You’ll need to present payment information when you’re picking up your car at the rental counter.
All major rental car companies place a hold or security deposit on your card (generally for the rental total and possibly an additional percentage minimum) at pick up time. A credit card with Visa or MasterCard logo is the most popular form of payment, but other cards (including JCB, American Express and Discover) are happily accepted. A debit card with Visa or MasterCard logo is accepted by most of our rental company partners.
All of our car rental companies accept cash for payment when you return your car and close the rental contract.
Additional Driving License Information: State-issued, current driver’s licenses are recognized for U.S. citizens who drive in Hawaii.
Most foreign country’s driving licenses are recognized in Hawaii. If you hold a driving license that is not printed in English, you should additionally present an International Driver’s Permit with your driving license.
International Driver’s Licenses, alone, are generally recognized for identification purposes only.
No, not if you carry auto insurance that transfers to a rental car, or rent with a credit card that includes rental car insurance coverage. The key here is to know the information before you leave home. You can research your personal auto insurance policy and/or your credit card company’s rental car insurance coverage to determine that information. Once you know you are covered, you can decline additional Rental Car Company insurance.
If you have insurance questions once you have received your guaranteed reservation from us, you can go to your rental car company’s website and read their insurance requirements and policies.
You’ll find Current Base Rates for Rental Cars posted on our website alongside mandatory government taxes and fees.
Below is an example of a 24 hour, economy car rental at (OGG) Kahului Airport:
Base Rental: $ 21.44
General Excise Tax: $ 1.04
Airport Concession Fee: $ 2.38
Rntl Vehicle Schg: $ 7.50
Vehicle License Fee: $ 1.07
Incl. 2 Free
Extra Drivers Age 21-24 Add $10/day
Total estimated mandatory charges: $ 33.43
At the larger Hawaiian airport locations, free shuttles take passengers from the inner airport out to each rental car company’s vehicle lot. In Honolulu, for example, shuttles run continuously back and forth. The ride to Alamo and Thrifty lots takes approximately 6 minutes.
Smaller rental car locations have rental cars parked outside baggage claim or onsite, such as hotel parking, and no shuttle service is necessary.
Free shuttle service is provided to and from cruise docks by your rental car company.
None of the major rental car companies allow it. Whether you’ve rented a Jeep, a compact, or a luxury vehicle, you will sign an agreement at the rental counter that voids your contract, and holds you responsible, should you damage your rental car while off-roading. This could be a big “Oopsie”. Fortunately, there aren’t a lot of Hawaiian roads where this is an issue. If you need to get to an area that your rental car company has restricted, we suggest you book with a tour company.
Big Island: http://www.hawaiidriveguides.com/HawaiiDriveGuide
Yes. Hawaii state law requires all children under 4 yrs. to be restrained in a federally approved child safety seat.
Children who are ages 4 through 7 must ride in a car or booster seat when they ride in a vehicle. Children in that age bracket who are taller than 4'9" and weight at least 80 lbs. may ride with seatbelts as long as they are in rear seats.
For children who have outgrown harnessed car seats (those who weigh between 40 and 65 pounds) Hawaiian law recommends that they use a booster seat until they can properly fit into an adult seatbelt.
You may wish to bring your own booster and car seats, or rent them on-island, as car rental companies reserve them on a first-come-first-served basis with no guarantees of availability.